Does the organization have a formalized list of stakeholders?
Who can you identify—who do you suggest for the organization to consider as stakeholders? Identify at least SIX major stakeholder groups.
Identify if you foresee any conflicts .
The Main Types of Publics of an Organization
Who
How/Why
Input Publics
Township of King, Ministry of Culture, Industry Canada, Service Canada, Service Ontario, Osin Foundation, Vendors/Suppliers, Private Donors, Lions Club, Tim Hortons, Community Schools
-90% of operating funds, capital maintenance -annual provincial operating grant, Public Library Act -Community Access Program funding (internet) -Summer Works for students (summer jobs) -Grant for joint promotion of library/Service Ont -annual donation re Schomberg branch develop’t -material, equipment and capital purchases -book and monetary donations -specified donations -specified donations -registration statistics
Internal Publics
KTPL Board, Management team, Staff, Volunteers
-policy generation/approval, financial governance, public representation -supervision, forecasting, budgeting -front line visibility to patrons, carrying out of procedure and policy -student Reading Buddies, program assistants
Partner Publics
YMCA, Southern Ontario Library Service (SOLS), Federation of Ontario Public Libraries (FOPL), Administrators of Medium-sized Public Libraries in Ontario (AMPLO), Ontario Library Association (OLA), Ontario Historical Society, King Archival Society, King Museum, King Chamber of Commerce, King Sentinel, King Times, Township of King, Vendors, Regional Health Unit, Housing, etc., Community Schools
-Summer French exchange student -inter/intra library courier, administration of provincial grants, prof. development -representation of public libraries to provincial and municipal governments -consortium pricing, prof. development -professional advisor -resides in at King City branch, reciprocal agreement re access to archive documents -programs, meeting space -business outreach, presence in corporate community -media coverage of events, programs (free promotion!) -programs, meeting space, equipment, information, place to see or pickup Township documentation (ie development consultant reports) -promotional support ie., life sized book characters, prize donations, reader’s advisory events, new author events -promotion of Regional programs, events, & services -library participation in school registration/events to promote literacy
Consuming Publics
Residents of King, King schools, Community organizations, Township of King, King Sentinel, King Times
-Patrons, internet, programs -programs, information literacy, outreach -community calendar, meeting space, outreach, partnered events/programs -information requests -fodder and information for news stories
Resources
Chapter 3 - pp. 74-77
Chapter 7 – Stakeholders who may be foundations, corporations, individual donors (who are they?)
Chapter 8 – Stakeholders who are volunteers
Chapter 10 – Private sector partners who are stakeholders
Chapter 14 –are any stakeholder groups used to pretest products or for focus groups
Ministry of Culture,
Industry Canada,
Service Canada,
Service Ontario,
Osin Foundation,
Vendors/Suppliers,
Private Donors,
Lions Club,
Tim Hortons,
Community Schools
-annual provincial operating grant, Public Library Act
-Community Access Program funding (internet)
-Summer Works for students (summer jobs)
-Grant for joint promotion of library/Service Ont
-annual donation re Schomberg branch develop’t
-material, equipment and capital purchases
-book and monetary donations
-specified donations
-specified donations
-registration statistics
Management team,
Staff,
Volunteers
-supervision, forecasting, budgeting
-front line visibility to patrons, carrying out of procedure and policy
-student Reading Buddies, program assistants
Southern Ontario Library Service (SOLS),
Federation of Ontario Public Libraries (FOPL), Administrators of Medium-sized Public Libraries in Ontario (AMPLO),
Ontario Library Association (OLA),
Ontario Historical Society,
King Archival Society,
King Museum,
King Chamber of Commerce,
King Sentinel, King Times,
Township of King,
Vendors,
Regional Health Unit, Housing, etc.,
Community Schools
-inter/intra library courier, administration of provincial grants, prof. development
-representation of public libraries to provincial and municipal governments
-consortium pricing, prof. development
-professional advisor
-resides in at King City branch, reciprocal agreement re access to archive documents
-programs, meeting space
-business outreach, presence in corporate community
-media coverage of events, programs (free promotion!)
-programs, meeting space, equipment, information, place to see or pickup Township documentation (ie development consultant reports)
-promotional support ie., life sized book characters, prize donations, reader’s advisory events, new author events
-promotion of Regional programs, events, & services
-library participation in school registration/events to promote literacy
King schools,
Community organizations,
Township of King,
King Sentinel, King Times
-programs, information literacy, outreach
-community calendar, meeting space, outreach, partnered events/programs
-information requests
-fodder and information for news stories
Resources